Refund policy
Return information
This return policy is valid for the countries: United States
You have the right to return 30 days after the arrival of your order.
The products can easily be returned.
The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies both in the case of dissatisfied products as well as a defect-received product.
With most packages the return labels are in the box, if this is not the case send Us an email at james@bioprosolution.com and we will send them digitally. You can then print them and add them to the return package.
Note: only products in NEW condition can be returned, we reserve the right to refuse a return with traces of use and we don't offer to trade something in exchange for our products
New = These are unopened products in their original packaging and products that have never been used.
Return Method: By mail.
Restocking Fee: $20
Once we have received and verified your return, you will have your refund within 10 business days using the payment method you used when ordering.
We comply with all relevant laws regarding returns and refunds.
We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.
Before returning our products, try to contact us. +1 (864) 425-4294 Sometimes the application can change the result in a significant way. Give us a call and we will figure this out together.
Happy to help!
James
Contact information:
Email: james@bioprosolution.com
Phone: +1 (864) 425-4294
Website: www.bioprosolution.com
Company name: Biopro Solutions S.C LLC
Company Number: 01329894
Customer Service Hours: Mon-Sun / 9:00 to 18:00 (EST)